Return Policy

We want all of our customers to be happy with purchases made at our Website. Please be aware of the following return policy:

Returnable Items
Such Products must be unused, unworn, unwashed and undamaged, and must be returned in their original packaging, including garment bags, and other packaging materials. If your Product was shipped to a location within the United States, your return of that Product must be received by us within thirty (30) days from the date of delivery of that product. Customer bears the cost of shipping products back for either a Return or an Exchange. We shall have no obligation to accept any return that we receive after the expiration of the applicable return period.

Exchanges:
A customer may make an exchange with 30 days of delivery of their bikini bites, charms or bikini if:

  1. There is a manufacture defect
  2. There is a broken item or bad finish on the jewelry

In cases where a customer does not have access to email or are not able to print their own label, a return label will be generated and mailed to them to use.

Shipment of Returns
If you are in the United States and would like to return a returnable Product, please contact Customer Service at by calling 1-800-757-7304 or emailing us at customerservice@ngl.nyc. Before any product can be returned, a customer must contact customer service for a RMA (Return Merchandise Authorization) number and instruction on how to process the return.

Miscellaneous
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the State of California, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this Website and the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the state and federal courts of California with respect to such matters. Any cause of action brought by you against us must be instituted within 1 year after the cause of action arises or be deemed forever waived and barred.